This Privacy Policy applies to all services on the 1999bat platform. By using the site, you agree to this policy. Please read it in full.
1 What Information We Collect
In line with our Privacy Policy, 1999bat collects only the information necessary to provide our services. We do not request unnecessary data, and no information is collected without the user's consent.
1.1 Information Collected at Registration
When you create an account with 1999bat, the following information is collected:
| Data Type | Why It Is Collected | Mandatory? |
|---|---|---|
| Full Name | Identity Verification & Account Management | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Mobile Number | OTP Verification & Security Alerts | Yes |
| Email Address | Account Communication & Recovery | Yes |
| NID/Passport Number | KYC Verification (at the time of withdrawal) | In KYC |
| Mobile Banking Number | To process transactions | In Payments |
1.2 Automatically Collected Information
When you use 1999bat, certain technical information is collected automatically. This is required to ensure the platform's security and performance:
- IP Address: For fraud prevention and location verification
- Device Information: Operating System, Browser Type & Version
- Session Information: Login Time, Session Duration & Activity Logs
- Gaming History: Games played, bets placed, and results (as required by regulators)
- Cookies & Tracking Data: Site Usage Analytics
1999bat never accesses your microphone, camera, or location (GPS) data without your permission. Explicit consent is obtained before any data is collected.
2 How Collected Data Is Used
1999bat uses your data only for the specific purposes stated. We will never use your information for any purpose not outlined in this Privacy Policy.
2.1 Service Operations
Your data is primarily used to keep 1999bat services running smoothly:
- Creating, managing, and securing your account
- Processing deposits and withdrawals
- Accurate delivery of bonuses and promotions
- Tracking gaming history and account balance
- Providing customer support assistance
2.2 Security & Fraud Prevention
Online gaming platforms carry a higher risk of fraud. 1999bat uses your information to protect you and all other players:
- Detecting Multiple Accounts
- Suspicious Transaction Monitoring
- Anti-Money Laundering (AML)
- Blocking unauthorized login attempts
2.3 Communication & Customer Support
We use your email address and mobile number to stay in touch with you:
- Important Account Notifications
- Transaction confirmation via SMS/Email
- Security Alerts & OTP
- Promotional Offers With Your Consent
You can opt out of marketing communications at any time. Update your "Notification Preferences" in Profile Settings or contact our support team.
3 Data Sharing & Third Parties
Under 1999bat's Privacy Policy, we do not share your information with third parties as a general rule. However, there are limited circumstances where sharing certain data may be necessary.
3.1 When Your Information May Be Shared
| Scenario | Share With | Reason |
|---|---|---|
| Payment Processing | BKash, Nagad, Rocket | To process transactions |
| Legal Obligations | Courts or government authorities | Complying with legal orders |
| KYC Verification | Authorized Verification Services | To Verify Identity |
| Technical Services | Hosting & Security Providers | For platform operations |
3.2 What Is Never Shared
- Your complete financial information to advertisers
- Personal data to data brokers or marketing companies
- Gaming History for Any Commercial Purpose
- NID or Passport Details to Anyone Other Than Our KYC Provider
Only the minimum necessary data is shared before engaging any third party. All our third-party partners are bound by strict data protection agreements.
4 Cookies & Tracking Technologies
1999bat uses cookies and similar tracking technologies on the website. Without them, many of the platform's key features will not function properly.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
- Performance Cookies: To monitor site loading speed and performance.
- Functional Cookies: To remember your language and preferences.
- Analytics Cookies: To analyze site usage patterns (anonymized data).
4.2 Cookie Controls
You can manage cookies through your browser settings. There is an option to disable all cookies except essential ones. Please note that turning off cookies may cause some features to not work properly.
5 Data Retention & Deletion
Under 1999bat's Privacy Policy, we do not retain any data longer than necessary. Each type of information has a defined retention period.
5.1 Retention Period
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of Active Account + 5 Years | Legal Requirements |
| Transaction Records | 7 Years | Financial Regulatory Obligations |
| KYC Documents | 5 Years After Verification | In compliance with AML laws |
| Gaming Logs | 2 Years | Dispute Resolution |
| Support Conversations | 1 Year | Service Quality Improvement |
| Marketing Preferences | Until consent is withdrawn | As Per User Preference |
5.2 Data Deletion Process
When the retention period expires or upon your request, data is securely deleted using industry-standard data destruction methods that ensure the information cannot be recovered.
Certain data must be retained for a specified period due to legal obligations. Once the retention period expires, it is automatically deleted.
6 Your Rights
Under 1999bat's privacy policy, you hold several important rights regarding your personal data — rights that are recognized under international data protection standards.
6.1 Core Rights
- Right to Know: You can find out what personal data we hold about you.
- Right to Rectification: You can request that any incorrect information be corrected.
- Right to Erasure: You may request deletion of your data under specific conditions.
- Right to Portability: You may request your data in a structured, machine-readable format.
- Right to Restrict Processing: You can stop your data from being used for specific purposes.
- Right to Object: You may opt out of marketing communications at any time.
6.2 How to Exercise Your Rights
To exercise any of your rights, please reach out to us through any of the following channels:
- 📧 Email: support@1999bat.com — Write "Data Rights Request" in the subject line
- 💬 Live Chat: Reach us directly via the platform's support chat
- ⚙️ Account Settings: Update your information directly from the profile page
We will respond to your request within 30 days of receipt. For complex cases, this may be extended by a further 30 days, and you will be notified accordingly.
7 Child Protection Policy
1999bat is an exclusively adult platform. We do not knowingly collect personal data from anyone under the age of 18.
7.1 Age Verification Process
Every user's date of birth is verified at the time of registration. No one under the age of 18 is permitted to open an account. If an account is found to belong to a minor, it is immediately closed and all associated data is deleted.
7.2 A Note for Parents
If you believe your child has created a 1999bat account, please contact our support team immediately. We will act promptly and permanently delete all associated data.
Online gaming is strictly for adults aged 18 and above. 1999bat is fully committed to protecting minors from accessing the platform.
8 Privacy Policy Changes
1999bat reserves the right to update this Privacy Policy as needed. Users will be notified of any significant changes in advance.
8.1 How Changes Are Communicated
- A notification will be sent to your registered email
- A pop-up notice will be displayed upon logging in to the platform
- The "Last Updated" date at the top of this page will be revised accordingly
- At least 14 days' notice will be given before any significant changes take effect
8.2 What to Do After a Policy Update
Continued use of the platform after any updates will be considered acceptance of the revised Privacy Policy. If you do not agree to the new policy, you may request account closure.
9 Contact & Complaints
1999bat's dedicated Data Privacy Team is always available for any privacy-related questions, complaints, or requests.
9.1 Contact Channels
- 📧 Email: support@1999bat.com
- 💬 Live Chat: 24/7 Direct Support
- ⏰ Response Time: Typically within 24–48 hours
9.2 Complaint Resolution Process
Once a complaint is received, we first review it internally. If needed, a senior Data Privacy Officer will handle the matter. If you are not satisfied with our resolution, you have the right to escalate to the relevant regulatory authority.
We believe transparency is the foundation of good privacy practice. We're always ready to answer your questions — because your trust is our most valuable asset.