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Registration & Login

Find answers here to everything related to creating a new account, logging in, resetting your password, and verifying your account on 1999bat.

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Deposits & Withdrawals

Learn about deposit and withdrawal rules, limits, and processing times for all payment methods including bKash, Nagad, and Rocket.

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Bonuses & Promotions

Learn more about the welcome bonus, daily offers, cashback, reload bonuses, and the VIP program.

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Gaming & Betting

Everything you need to know about playing Live Casino, slots, crash games, and Sports Betting — rules, tips, and more, all in one place.

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Mobile App

Find answers to any questions about downloading, installing, and updating the 1999bat app on Android and iOS.

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Security & Support

Learn about account security, responsible gaming, and how to get in touch with our support team.

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Registration & Login 8 Questions

Opening a new account at 1999bat is quick and easy. On the registration page Go to the registration page, enter your mobile number, username, and password, then verify the OTP and fill in the required details. The whole process takes just 2–3 minutes. Once registered, your welcome bonus is available right away.

There are two ways to log in to 1999bat. The first is with your registered mobile number and password. The second is with your username and password. The mobile app also supports biometric login — fingerprint or Face ID. On the login page and choose your preferred method.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Use that OTP to set a new password. For best security, make your new password at least 8 characters long and include a mix of numbers and special characters.

No. Under 1999bat's policy, each user may only operate one account. Creating multiple accounts may result in all accounts being suspended and any funds held being forfeited. Enjoy all benefits from a single account.

Full account verification may require a photo of your National ID (NID) or passport along with a selfie. This is mainly needed for large withdrawals. For regular use, mobile number verification is sufficient.

Yes. You must be at least 18 years old to register on 1999bat. Accounts cannot be created for anyone under 18. Providing false information during age verification may result in permanent account termination.

Yes, but you will need to contact the support team to change your mobile number. The change can be made after identity verification. Contact support: support@1999bat.com

Yes. To close your account, send a request to support. Be sure to withdraw your balance first. If you just need a break, you can also apply for self-exclusion as part of responsible gaming. To learn more, Responsible Gaming View page.
Deposits & Withdrawals 8 Questions

1999bat supports all major mobile banking services in Bangladesh. You can deposit via bKash, Nagad, Rocket, Upay, and bank transfer. Cryptocurrency is also accepted. Deposits reflect in your account instantly, regardless of the method used.

The minimum deposit at 1999bat is ৳500. Maximum limits vary by payment method. With bKash and Nagad, you can deposit up to ৳50,000 per day. Higher limits apply for VIP members.

Withdrawal requests are typically processed within 15 minutes to 2 hours. bKash and Nagad are the fastest — most transfers complete within 15 minutes. Bank transfers may take 1–3 business days. Requests made after midnight may be processed the following morning.

1999bat charges no fee for standard withdrawals. However, your payment provider's own transaction charges may apply. Crypto withdrawals are subject to network fees. The minimum withdrawal amount is ৳500.

First, wait 5–10 minutes and refresh the page. If the issue persists, contact support with a screenshot of the transaction. Providing your transaction reference number will speed up the resolution. Most issues are resolved within 30 minutes.

No, bonus balance cannot be withdrawn directly. To withdraw bonus funds, you must meet the applicable Wagering Requirement — typically 30–40x the bonus amount. Once the requirement is met, the bonus is automatically transferred to your main balance.

No. For security reasons, withdrawals can only be made to the mobile number or bank account registered on your account. Sending funds to a third-party account is not possible and is against our policy.

The daily withdrawal limit for standard accounts is ৳1,00,000. VIP members have higher limits. A fully verified account may also be eligible for an increased limit. High Roller Join the program to unlock even more benefits.
Bonuses & Promotions 6 Questions

1999bat offers a range of bonuses — a Welcome Bonus for new members, daily check-in bonuses, deposit reload bonuses, cashback offers, and a referral bonus. VIP members also receive exclusive weekly and monthly bonuses.

After opening a new account, 1999bat rewards your first deposit with a generous Welcome Bonus. Register and enter any applicable bonus code at the time of your first deposit. Bonus amounts and terms may change from time to time, so be sure to check the promotions page.

Log in every day and your Daily Check-In bonus is credited automatically. Just click the "Bonus Claim" button on your account dashboard. The bonus amount grows with each consecutive day you log in — and a full seven-day streak earns you a special reward.

Find your personal referral link or code in your account dashboard and share it with friends or contacts. When they register through that link and make their first deposit, you earn a referral bonus. Each successful referral earns you a separate bonus.

No. Once a bonus expires, it cannot be recovered. Make sure to use your bonus within the validity period after it is credited. Bonuses typically expire in 7–30 days, and you will receive an app notification before they do.

No separate application is needed to join 1999bat's VIP program. Simply play and place bets regularly to earn points and advance through VIP tiers automatically. To learn more about high roller benefits, High Roller View page.
Gaming & Betting 6 Questions

1999bat offers Live Casino (baccarat, roulette, blackjack), slots, crash games, fishing games, and Sports Betting. New Games More being added all the time. Popular Games Check out the most played games on the page.

Yes. Many slots and table games have a demo mode where you can practice without spending real money. However, Live Casino games and Sports Betting do not have a demo mode. Winnings in demo mode are not added to your real balance.

1999bat Sports Betting covers cricket, football, tennis, badminton, basketball, and many more. Special offers are available for Bangladesh cricket and IPL matches. Live betting lets you place bets while the match is in progress. See details Sports Betting page.

If you get disconnected, 1999bat saves your game state server-side. When you log back in, your game history and balance will be intact. For live games, a disconnection may result in the bet being voided or processed automatically, depending on the applicable rules.

Yes. All games at 1999bat use certified Random Number Generator (RNG) technology, which is regularly audited by independent third parties. Live Casino games are run with real dealers, so results are entirely natural.

Yes. As part of responsible gaming, 1999bat lets you set your own daily, weekly, or monthly betting limits. You can configure these from your account settings. To learn more, Responsible Gaming View page.
Mobile App 5 Questions

To download the 1999bat app, visit our the download page The app is available for both Android and iOS. Android users can install the APK file directly — just enable the "Install from unknown sources" option on your device.

To install the APK on Android, go to Settings > Security and enable "Unknown sources" or "Install from other sources". Make sure your phone has enough storage (at least 100MB free). Android versions below 5.0 are not supported. If you run into any issues, please contact support.

No. A single account works for both the app and the website. Your balance, bonuses, and gaming history stay synced across all platforms. If you're logged in on multiple devices at the same time, a security alert may appear.

Older versions may have missing features and potential security vulnerabilities, so always use the latest version. The app will notify you when an update is available. To get the update, Download Page check it out.

Yes. You can turn off push notifications from the app's settings or your phone's notification settings. That said, we recommend keeping them on for bonus and promotional alerts — many exclusive offers are sent through notifications only.
Security & Support 5 Questions

Yes. 1999bat uses SSL encryption to keep all your personal and financial information secure. Our servers undergo regular security audits, and your data is never shared with third parties. For more details, Privacy Policy read more.

Go to the "Security" section in your account settings to find the option to enable 2FA. It works by sending an OTP to your mobile number, which you will need to verify each time you log in — keeping your account significantly more secure.

Change your password immediately and notify the support team. You can also request a temporary account lock. Support email: support@1999bat.com — the sooner you let us know, the sooner we can take action.

The 1999bat support team is available 24 hours a day, 7 days a week. Ways to reach us: Live Chat (fastest), Email support@1999bat.com, and in-app messages. Live chat typically gets a response within 5 minutes.

Submit any complaints directly via support chat or email. Including a detailed description, screenshots, and your transaction ID will help speed up the resolution. All complaints are reviewed within 48 hours. Our Terms & Conditions This page also has information about the complaint process.
Responsible Gaming 4 Questions

Responsible gaming means playing for entertainment within set time and spending limits. 1999bat wants every member to have a safe and enjoyable experience, which is why betting limits, self-exclusion options, and awareness resources are all provided. Learn more Responsible Gaming page.

Self-exclusion lets you request to temporarily or permanently close your own account. Options include 1 week, 1 month, or a permanent ban. You can submit the request via support or from your account settings. No bonuses or promotions will be sent during the self-exclusion period.

Common warning signs include spending beyond your budget, chasing losses, lying about your gambling, and withdrawing from family and work. If you notice any of these, take a break immediately and reach out to our support team or a professional. Responsible Gaming This page has helpful information.

1999bat strictly enforces an 18+ policy. Age is verified during account verification. If you use the app on a shared device, always log out and never share your password. Report any suspicious accounts immediately.

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